Hello Support Team!
Please create a new Command Center account for:

name
mail address 

(an old cloud account has already been created)

Customer information:

Then please assign the following robot to this account:

BodyID: 

HeadID:

Give us administration rights for the robot:
contact@humanizing.com

And please don't forget to add German as a language package to that account.

Thank you!
Best regards,

Sebastian